SOC 2020 code 7220 · Sales and customer service occupations
Whether this occupation can be sponsored for a Skilled Worker visa, its going rate, the job titles filed under the code, and the licensed sponsors advertising these jobs.
Existing workers only
Since 22 July 2025, Customer service supervisors (SOC 7220) can only be sponsored for people who were granted Skilled Worker permission under the rules in place before that date and have held it continuously since.
Annual salaries for a 37.5-hour week, from Appendix Skilled Occupations (updated 3 Aug 2026).
The going rate in Appendix Skilled Occupations is £34,200 a year for a 37.5-hour week. It applies to people who can still be sponsored in this occupation.
Sources: Appendix Skilled Occupations, Skilled Worker salary rules, when you can be paid less.
The ONS coding index files 25 job titles under this code. A note in brackets is the setting the title applies to: the same title can sit under another code elsewhere. The code on a certificate of sponsorship follows the job’s duties, so check them with CASCOT or the employer.
Since October 2025 we read 11 adverts that we placed in this code from the job title, 10 of them still open, from 2 employers on the register of licensed sponsors. The median advertised salary was £29,640 (11 adverts with a salary), and 1 were at or above the £34,200 going rate.
Open adverts checked against the employer, occupation and salary rules for a new visa:
Creative Support Limited · Manchester, Greater Manchester · £30,056 a year · Not for a new visa
Hertfordshire Partnership University NHS Foundation Trust · Cheshunt · £51,657 to £58,785 a year · Not for a new visa
Creative Support Limited · South Shields, Tyne & Wear · £29,640 a year · Not for a new visa
Creative Support Limited · Dudley, West Midlands · £29,640 a year · Not for a new visa
Creative Support Limited · Doncaster, South Yorkshire · £30,056 a year · Not for a new visa
Creative Support Limited · Blackpool, Lancashire · £28,000 a year · Not for a new visa
Creative Support Limited · Leeds, West Yorkshire · £29,640 a year · Not for a new visa
Creative Support Limited · Telford, Shropshire · £29,640 a year
From Appendix Skilled Occupations and the Temporary Shortage List (GOV.UK), the ONS SOC 2020 coding index, and job adverts we read and match to the Home Office register. We place an advert in a code from its title, so some adverts may be in the wrong code. Whether a person can be sponsored also depends on their own circumstances. This page is information, not immigration advice. Profile built 7 Oct 2026.
Since 22 July 2025, Customer service supervisors (SOC 7220) can only be sponsored for people who were granted Skilled Worker permission under the rules in place before that date and have held it continuously since.
The going rate in Appendix Skilled Occupations is £34,200 a year for a 37.5-hour week. It applies to people who can still be sponsored in this occupation.
The ONS coding index files 25 job titles under 7220, including ambulance room superintendent, call centre supervisor, call centre team leader, chief supervisor, chief supervisor, communications supervisor, control room supervisor, customer care supervisor. The employer chooses the code on the certificate of sponsorship from the job's duties, not its title.
Since October 2025 we read 11 adverts that we placed in SOC 7220, from 2 employers on the register. The most came from Creative Support Limited (10), Hertfordshire Partnership University NHS Foundation Trust (1).
The median advertised salary was £29,640 across 11 adverts that gave one. 1 of them were at or above the £34,200 going rate.