Privacy Policy

Your privacy is fundamental to how we build and operate ImmigrationGPT. This policy explains how we collect, use, and protect your information.

Last updated: January 2026

Important Warning

Do not submit sensitive personal information such as passport numbers, refusal letters, or National Insurance numbers to the chat assistant.

Information We Collect

We collect information to provide our services. We employ "Retrieval-Augmented Generation" (RAG) technology and may log chat queries for debugging.

Account Information (When You Sign In)

Profile Data: Name, email address, and profile picture from Auth0
Authentication Tokens: Encrypted session tokens for secure access
Account Preferences: Settings and customization choices

Usage Data

Chat History: Your conversations with our AI assistant (stored securely)
Company Views: Companies you've viewed (for personalized recommendations)
Credit Usage: Transaction history for our credit-based services

Technical Information

Device Data: Browser type, operating system (for compatibility)
Performance Metrics: Page load times, error logs (anonymized)
IP Address: For security and fraud prevention (not stored long-term)

Cookie Usage

We use cookies for essential functionality and advertising purposes.

Essential Cookies

• Secure login sessions
• User authentication state
• CSRF protection tokens
• Session management

Functional Cookies

• User preferences
• Chat history access
• Credit balance tracking
• Cookie consent status

Advertising Cookies

• Google AdSense cookies
• Ad personalization
• Ad performance tracking
• Interest-based advertising

Managing Advertising Cookies

You can opt out of personalized advertising by visiting Google Ads Settings or aboutads.info. You can also manage cookies through your browser settings.

Third-Party Services

We work with trusted partners to provide essential services while maintaining your privacy.

Auth0 (Authentication)

Handles secure user authentication and profile management.

Data shared: Email, name, profile picture
Purpose: Secure login and account management
Privacy: Auth0 Privacy Policy

Stripe (Payment Processing)

Processes credit purchases securely and handles payment data.

Data shared: Payment information, transaction details, and device identifiers
Purpose: Secure payment processing, fraud prevention, and dispute resolution
Privacy: Stripe Privacy Policy

X.AI Grok (AI Processing)

Powers our AI chat assistant with immigration knowledge.

Data shared: Chat messages (anonymized)
Purpose: AI-powered immigration assistance
Privacy: Messages are not stored by X.AI

Google AdSense (Advertising)

We use third-party advertising companies, including Google, to serve ads when you visit our website.

Data collected: Cookies and similar technologies to serve ads based on your prior visits
Purpose: Display relevant advertisements and measure ad performance
Privacy: Google Privacy Policy

Google's use of advertising cookies enables it and its partners to serve ads based on your visit to our site and/or other sites on the Internet. You may opt out of personalized advertising by visiting Google Ads Settings.

Your Privacy Rights

Under GDPR and UK data protection laws, you have comprehensive rights over your personal data.

You have rights under applicable data protection laws regarding your personal data. Please contact us via our contact form if you wish to exercise these rights.

Data Security

We implement industry-standard security measures to protect your information.

Encryption

All data is encrypted in transit (TLS 1.3) and at rest (AES-256).

Access Control

Strict access controls and authentication for all systems.

Monitoring

24/7 security monitoring and incident response procedures.

Contact Us

Questions about your privacy or this policy? We're here to help.

Data Protection

Please reach out via our Help Center.

Response time: Within 30 days

UK Supervisory Authority

Information Commissioner's Office (ICO)

Website: ico.org.uk