Terms of service

1. Who we are and what these terms cover

ImmigrationGPT is an independent service. It is not part of the Home Office, UK Visas and Immigration or any other government body. Email: contact [at] immigrationgpt.co.uk. We reply within 14 days. In these terms “we” and “us” means ImmigrationGPT and “you” means the person using the site.

These terms apply to everything on immigrationgpt.co.uk: the sponsor register and company pages, jobs, guides and news, the tools and calculators, Ask AI, the CV Checker, the member network, finding a solicitor, Plus and CV reports. By using the site or creating an account you agree to them and to our privacy policy. If you use the member network you also agree to the community rules, which form part of these terms. Firms using ImmigrationGPT for Solicitors agree to the terms for firms as well.

If you do not agree, please do not use the site.

2. Your account

• You must be 18 or over to create an account, join the member network or buy anything.
• One person, one account. Keep your sign-in details to yourself and tell us straight away if you think someone else has used your account.
• The details you give us, including anything on your profile, must be true. Don’t pretend to be someone else, a firm, an employer or a government body.
• You can delete your account at any time from your settings. What happens to your data is described in section 13.

3. Using the site fairly

You must not:

• break the law, or use the site to help anyone else break it, including immigration law;
• offer, sell or ask for a certificate of sponsorship, a job in exchange for money, or any other paid route to a visa;
• scrape, bulk-download or copy the register, jobs, profiles or posts, or run automated tools against the site;
• try to get around rate limits, paywalls, blocks or security, or reverse engineer the AI features;
• upload viruses or anything designed to harm the site or other people’s devices.

If you break these terms we can remove content, limit what you can do, or suspend or close your account (section 12).

4. Features in beta

Anything marked Beta is in early testing. At the moment that includes finding a solicitor and ImmigrationGPT for Solicitors. Beta features may have bugs, may change a lot and may be withdrawn. Don’t rely on a beta feature for anything time-critical, such as a visa deadline. If we withdraw a beta feature you have paid for, we will refund the part you haven’t had the benefit of.

5. Information, AI answers and tools

• The sponsor register comes from the Home Office list of licensed sponsors, published under the Open Government Licence. We copy it twice a day, but the Home Office copy is the official one and ours can lag behind it.
• Company details, employer checks and licence history come from public records: the register of licensed sponsors and Companies House. We show the source and, where we have it, the date. Public records can be out of date or wrong, and we can make mistakes when we copy or match them. Check the source before you rely on a fact.
• Ask AI answers from GOV.UK guidance and the Immigration Rules and links its sources, but AI can be wrong, out of date or incomplete. Check the source before relying on an answer. Each answer uses one of your AI answers (section 9).
• Calculators, salary checks, job verdicts, the offer check and processing times are estimates from published rules and data. They are not a decision about your case. The Home Office decides every application.
• Job listings come from employers and third-party job boards. We don’t employ anyone, check adverts ourselves or guarantee that a job exists or will be sponsored.

6. The member network

What is public

Posts, questions, answers and visa experiences are public: anyone can read them, and they can appear in search engines 48 hours after they are published. Your profile shows your display name, headline and what you have posted. Your visa route, journey stage, nationality, employer and city are each hidden, shown to connections or public, as you choose. Messages are private between the people in the conversation, except as described under moderation and reports below.

Members share experience, not advice

Members can say what happened to them and what they found on GOV.UK. They must not advise other members on their particular case or offer immigration services, unless they are a regulated adviser and say so. Experiences are people’s own accounts; we don’t verify them.

Your content

You own what you post. By posting you give us a worldwide, non-exclusive, royalty-free licence to host, show, index and share it on ImmigrationGPT and in search engines, and to use it in anonymised totals such as average processing times, for as long as it stays on the site. You are responsible for what you post, and you must have the right to post it. Don’t post other people’s personal details, documents or private messages.

Moderation and reports

Posts, questions and answers are screened automatically when you submit them, and a person reviews anything the screen holds back. Anyone can report content or a member. We remove content and restrict accounts that break these terms or the community rules, and we act on illegal content as soon as we know about it. When you report a message, the people reviewing the report can read that conversation. We may keep a record of removed content and reports where the law requires it or to deal with repeated abuse.

To report illegal content, or to complain about a report we handled or a decision we made about your content or account, email contact [at] immigrationgpt.co.uk. We acknowledge every complaint and aim to reply within 14 days.

7. Finding a solicitor

Firms can list for free or pay ImmigrationGPT a monthly subscription. A firm spends a lead credit to open an enquiry you send it. Firms get some credits free and can buy more from ImmigrationGPT. ImmigrationGPT does not recommend a firm or give legal advice, and the order firms are shown in is never paid for. Only the firms you choose see your details, and they cannot contact you unless you send them this enquiry.

• We introduce you to the firms you choose. We are not a party to anything you agree with a firm, and the firm, not us, is responsible for the advice and service it gives you.
• A listing is not a recommendation. We check each firm’s SRA number against the Solicitors Register automatically, but that check can be out of date. Check a firm on the SRA register before you instruct it.
• When a firm opens your enquiry it receives your email address and your answers, and becomes responsible for that data under its own privacy notice.
• Firms cannot message you first on ImmigrationGPT.
• This feature is in beta (section 4). If your case has a deadline, contact a regulated adviser directly.

8. The CV Checker

• Uploaded files are processed in memory and never saved. The text taken from your CV, the job advert and the report are kept for 2 hours for a free check, 60 minutes after payment for a one-time report, and 30 days for a report saved to your account. You can delete a report at any time. Details are in the privacy policy.
• Only upload documents you have the right to use, and remove passport numbers, National Insurance numbers and bank details first.
• Scores and suggestions are produced by AI and are not a guarantee of anything. Everything in your CV must be true; only use a suggestion if it is accurate for you.

9. Paying for Plus, CV reports, employer checks and AI answers

Plus

• Plus comes two ways, in your local currency where available, with the price shown before checkout.
• Plus monthly renews every month on the date you first paid and is charged to the card you used, until you cancel. You can cancel at any time on the Plus page. Cancelling stops the next payment; Plus stays on until the end of the month you have already paid for, and there is no charge for cancelling. If a renewal payment fails, Plus ends at the end of the paid month unless the payment goes through.
• The 30-day pass is paid once. It does not renew and we never charge you again unless you buy another pass. Buying a pass while Plus is running adds 30 days to the end of it.
• Each month of Plus monthly and each pass includes the features listed on the Plus page when you buy it, including 2 full CV Checker reports, which stay on your account while the service runs.
• Plus never changes who can see your profile or posts and never puts you ahead in anyone’s feed.

CV reports

• The CV check is free. The full report is a one-off purchase, priced before checkout in your local currency where available.
• Unlock and edit (needs an account): the full report for one job advert, the CV editor, Word download and 3 re-checks, for 30 days. Extra re-checks and multi-report packs are sold separately. Unused packs stay on your account while the service runs.
• One-time report (no account): the full report, the CV editor with 3 AI edits and Word download for 60 minutes after payment, with no re-checks.

Employer checks

• An employer check is a report on one company from the register of licensed sponsors and Companies House. It is a one-off payment for that company, priced before checkout in your local currency where available. Plus includes 1 employer check in any 30 days.
• If you buy with an account, the report stays in that account. If you buy without one, the report opens only in the browser you bought it in, and you can download it as a PDF.
• The report states what public records show. It is not advice about a job or an employer.

AI answers

• Each Ask AI question, each follow-up question and each extra AI edit in the CV Checker editor uses one AI answer. A question that Ask AI refuses, or an answer that fails before it starts, does not use one.
• A free account gets 30 answers and Plus gets 300 answers in any 30 days. Each answer comes back 30 days after it was used. Unused answers do not carry over.
• Without an account, each browser gets 10 answers in any 30 days on the search page.
• To stop automated use, we also limit how many answers one account, and free accounts on one internet connection, can get in a day. Ask AI shows when a limit applies and when it lifts.
• An answer pack adds 100 answers to your account for one payment, priced before checkout in your local currency where available. You need an account to buy one. Pack answers are used only when the answers above are used up. They do not expire while the service runs.
• If we refund a pack payment, we remove the refunded share of that pack’s answers, taken only from answers you have not used. While a payment dispute about a pack is open, we hold that pack’s unused answers. If the dispute ends in your favour with your bank, those answers are removed for good.
• AI answers have no cash value and cannot be transferred.

Credits

We no longer offer credits. In October 2026 we removed the credit balances left on accounts, including welcome, bonus, referral and streak credits. Credits had no cash value, so we do not pay or give anything in their place.

Your right to cancel

When you buy online you usually have 14 days to cancel (Consumer Contracts Regulations 2013). How that works here depends on what you buy.

CV reports, re-checks and AI edits, report packs, employer checks and answer packs are digital content that we supply straight away. Before you pay, you ask us to supply it straight away and confirm that you understand you lose your right to cancel once it is supplied: when the report unlocks, or when the answers, report packs, re-checks or AI edits are added to your account. You do this with the pay button (“Agree and pay”), which has a sentence directly above it, for example: “Your report opens as soon as you pay, so you cannot cancel it after that. By paying you agree to the terms.” After that you cannot cancel.

Plus is a service. Before you pay, you ask us to start Plus straight away with the pay button (“Agree and pay”), which has this sentence directly above it: “Plus starts as soon as you pay. You can cancel within 14 days and get back what you paid, minus the days you used it.” You can still cancel within 14 days of the day you paid: email contact [at] immigrationgpt.co.uk and tell us. We refund what you paid minus the share for the whole days Plus was on before your email (a part day does not count), within 14 days of your email, to the way you paid. Plus then ends, and so do any CV report packs from that payment that you have not used. Reports you already unlocked stay open at no cost. If you cancel the first month of Plus monthly this way, we also stop the next payment. This right covers a 30-day pass and the first month of Plus monthly. Later months are part of the same agreement: you can stop them at any time on the Plus page, and Plus stays on to the end of the month you paid for.

We keep a record of when you agreed and which version of these terms applied. After you pay, we email you a receipt that confirms what you bought, the price, what you agreed about the right to cancel and when you agreed to it. Your other legal rights are not affected (section 14).

Refunds and payment disputes

• If we refund the full amount of a payment, what it paid for ends: an employer check or CV report closes, and Plus loses the time that payment paid for that has not been used yet, with any CV report packs from it that you have not used. A partial refund does not change what you have, except a refund when you cancel Plus within 14 days, which ends Plus as described above.
• While a payment dispute with your bank is open, the report or Plus that payment paid for is paused. If the dispute ends with the payment returned to you, it ends as it would after a full refund. Otherwise it comes back.
• Refunding a Plus monthly payment does not cancel Plus monthly. Cancel it on the Plus page if you do not want the next payment.
• Answer packs follow the rules in the AI answers part of this section.

Payment

Payments are handled by Stripe. We never see or store your full card details.

10. Referrals

The referral programme rewarded credit purchases. It ended in September 2026, when credits stopped being sold. Referral rewards were credits, and we removed them with all other credit balances in October 2026, as section 9 describes.

11. Intellectual property

The site, its design, text, software and the ImmigrationGPT name and logos belong to us or our licensors. Government data, including the register of licensed sponsors and GOV.UK content, is used under the Open Government Licence v3.0. Solicitor details from the Solicitors Register are used under the SRA’s terms and attributed where shown.

12. Suspending or closing accounts

We can remove content, restrict features, or suspend or close an account that breaks these terms or the community rules, or where we reasonably need to protect other members or comply with the law. We will tell you why unless the law or someone’s safety stops us. You can complain about the decision (section 6).

If we close your account or stop a paid service when you haven’t broken these terms, we will refund the unused part of anything you paid for.

13. Deleting your account

When you delete your account we remove your profile, posts, questions (with their answers), answers, visa experiences, comments, reactions, connections, follows, alerts and timeline. Conversations you were part of are removed for both sides. Anything we must keep by law, such as payment records, is kept for as long as the law requires. Other personal data is deleted within 30 days.

14. Our responsibility to you

Nothing in these terms takes away or limits your legal rights as a consumer, including your rights under the Consumer Rights Act 2015.

• Digital content you pay for (CV reports, employer checks, answer packs and the rest) must be of satisfactory quality, fit for purpose and as described. If it is not, tell us and we will repair or replace it. If we cannot do that within a reasonable time and without significant inconvenience to you, you can have some or all of your money back. If digital content we supply damages your device or other digital content because we did not take reasonable care, we will repair the damage or compensate you.
• We provide Plus with reasonable care and skill. If we do not, tell us and we will put it right or, if we cannot, refund some or all of what you paid.
• Everything on the site is information, not advice. We are not responsible for decisions you make, or what follows from them, because you relied on a page, an AI answer, a report or a member’s post, except where what you paid for was faulty or not as described. Check anything that matters at its source (GOV.UK, the register of licensed sponsors, Companies House) and, for your own case, with a regulated adviser.
• Data from public records can be out of date or wrong (section 5). We are not responsible for losses caused by errors in those records.
• We are not responsible for what other members post or send, for job adverts from third parties, or for the advice and service of any firm you contact.
• We are not responsible for losses that were not foreseeable when you used the site or bought from us, or for business losses such as lost profit, income or opportunity.
• For any other loss, our total liability to you is limited to the greater of the amount you paid us for that product in the 12 months before your claim and £100.

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else the law does not allow us to limit.

15. Changes

We may change these terms, for example when we add a feature or the law changes. We will show the date of the latest version at the top of this page, and we will email account holders about significant changes before they take effect. If you keep using the site after a change, the new terms apply. If you don’t agree, you can delete your account.

Latest change, 21 October 2026: we corrected the wording of the solicitor introducer disclosure in section 7. The terms that apply to buyers did not change.

16. Complaints and the law

If something goes wrong, or you want to complain, email contact [at] immigrationgpt.co.uk and give your order reference if you have one. We reply within 14 days and try to put it right.

These terms are governed by the law of England and Wales. You can bring a claim in the courts of England and Wales, or, if you live in Scotland or Northern Ireland, in the courts where you live.