SOC 2020 code 7211 · Sales and customer service occupations
Whether this occupation can be sponsored for a Skilled Worker visa, its going rate, the job titles filed under the code, and the licensed sponsors advertising these jobs.
Not eligible
Call and contact centre occupations (SOC 7211) is not an eligible occupation for the Skilled Worker visa, so it cannot be sponsored on that route.
Annual salaries for a 37.5-hour week, from Appendix Skilled Occupations (updated 3 Aug 2026).
Appendix Skilled Occupations gives no going rate for this occupation.
Sources: Appendix Skilled Occupations, Skilled Worker salary rules, when you can be paid less.
The ONS coding index files 49 job titles under this code. A note in brackets is the setting the title applies to: the same title can sit under another code elsewhere. The code on a certificate of sponsorship follows the job’s duties, so check them with CASCOT or the employer.
Since October 2025 we read 2 adverts that we placed in this code from the job title, 2 of them still open, from 1 employer on the register of licensed sponsors.
Open adverts checked against the employer, occupation and salary rules for a new visa:
South Western Ambulance Service NHS Foundation Trust · Middlemoor, Exeter · £25,760 to £27,476 a year · Not for a new visa
South Western Ambulance Service NHS Foundation Trust · Gaunts Earthcott, Almondsbury · £25,760 to £27,476 a year · Not for a new visa
From Appendix Skilled Occupations and the Temporary Shortage List (GOV.UK), the ONS SOC 2020 coding index, and job adverts we read and match to the Home Office register. We place an advert in a code from its title, so some adverts may be in the wrong code. Whether a person can be sponsored also depends on their own circumstances. This page is information, not immigration advice. Profile built 7 Oct 2026.
Call and contact centre occupations (SOC 7211) is not an eligible occupation for the Skilled Worker visa, so it cannot be sponsored on that route.
Appendix Skilled Occupations gives no going rate for this occupation.
The ONS coding index files 49 job titles under 7211, including 111 call handler, 111 health adviser, answer line operator, brand advocate, business retention adviser, call centre adviser, call centre agent, call centre assistant. The employer chooses the code on the certificate of sponsorship from the job's duties, not its title.
Since October 2025 we read 2 adverts that we placed in SOC 7211, from 1 employers on the register. The most came from South Western Ambulance Service NHS Foundation Trust (2).