SOC 2020 code 4143 · Administrative and secretarial occupations
Whether this occupation can be sponsored for a Skilled Worker visa, its going rate, the job titles filed under the code, and the licensed sponsors advertising these jobs.
Existing workers only
Since 22 July 2025, Customer service managers (SOC 4143) can only be sponsored for people who were granted Skilled Worker permission under the rules in place before that date and have held it continuously since.
Annual salaries for a 37.5-hour week, from Appendix Skilled Occupations (updated 3 Aug 2026).
The going rate in Appendix Skilled Occupations is £35,200 a year for a 37.5-hour week. It applies to people who can still be sponsored in this occupation.
Sources: Appendix Skilled Occupations, Skilled Worker salary rules, when you can be paid less.
The ONS coding index files 27 job titles under this code. A note in brackets is the setting the title applies to: the same title can sit under another code elsewhere. The code on a certificate of sponsorship follows the job’s duties, so check them with CASCOT or the employer.
Since October 2025 we read 1 advert that we placed in this code from the job title, 0 of them still open, from 1 employer on the register of licensed sponsors.
From Appendix Skilled Occupations and the Temporary Shortage List (GOV.UK), the ONS SOC 2020 coding index, and job adverts we read and match to the Home Office register. We place an advert in a code from its title, so some adverts may be in the wrong code. Whether a person can be sponsored also depends on their own circumstances. This page is information, not immigration advice. Profile built 7 Oct 2026.
Since 22 July 2025, Customer service managers (SOC 4143) can only be sponsored for people who were granted Skilled Worker permission under the rules in place before that date and have held it continuously since.
The going rate in Appendix Skilled Occupations is £35,200 a year for a 37.5-hour week. It applies to people who can still be sponsored in this occupation.
The ONS coding index files 27 job titles under 4143, including after sales manager, aftersales manager, business manager, call centre manager, complaints manager, contact centre manager, csm, customer care manager. The employer chooses the code on the certificate of sponsorship from the job's duties, not its title.
Since October 2025 we read 1 adverts that we placed in SOC 4143, from 1 employers on the register. The most came from Kier Group plc (1).