Engineering Manager

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.     Civica builds products and technologies that empower the public sector to serve citizens around the world. Our solutions are widely used across Government, Housing, Transport, Education, and Healthcare sectors in the UK and abroad. We’re looking for an Engineering Manager to join our team.  Why you will love this opportunity as an Engineering Manager at Civica.     As an Engineering Manager at Civica, you will be a hands-on “player-coach”. Your primary responsibility will be to manage a team of software engineers, taking ownership of both the team’s happiness and their delivery efforts. You’ll also be hands on as an individual contributor, and work with your team to ensure the best technical outcomes. If you enjoy both leadership and technical elements of software engineering, this role would be a great fit.     Responsibilities:  - Recruit, support and manage a team of software engineers.  - Help your team deliver high-quality products by addressing problems and providing the support they need.  - Lead by example in your engineering work and encourage good working practices across the team.  - Design, develop, deploy and maintain software products.    - Collaborate with product managers, designers, and other engineers to identify requirements and develop technical solutions.    - Take part in code reviews, give constructive feedback and improve the quality of the team's code.  - Troubleshoot complex issues using log analysis, profiling tools, and collaborative debugging techniques.    - Contribute to documentation and decisions on team processes and tools.    - Implement continuous integration & continuous deployment pipelines for automated testing, build, and deployment processes. Requirements - Experience in recruiting, coaching and mentoring software engineers.    - Deep knowledge of modern software development practices such as agile development, continuous delivery, automated testing, security, and observability.    - Experience using engineering metrics to understand and improve software quality and team delivery.  - Able to help your team through ambiguity.  - Build strong relationships with business stakeholders.  - Proficient in writing high-quality, readable, secure, and maintainable code.    - Strong understanding of computer science concepts, data structures, and algorithms.    - Strong knowledge of testing principles and practices; experience writing and automating tests.    - Experience with cloud platforms (e.g. AWS, Azure).    - Knowledge of observability practices (logging, metrics, tracing) and monitoring tools.    - Understanding of security best practices and secure coding principles.  Benefits Why You'll Love Working with Us    As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.     We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect:  Time Off & Work-Life Balance  ✔ 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days!  ✔ Days of Difference – Up to 3 extra days off for volunteering.    Financial Well-being & Security  ✔ Pension Contributions – 5% employer match to support your future.  ✔ Income Protection – Up to 75% salary cover for long-term illness.  ✔ Life Assurance – 4x salary tax-free lump sum.  ✔ Critical Illness Cover – £25,000 lump sum (extendable to dependents).     Health & Perks  ✔ Private Medical Insurance – Fast access to private healthcare.  ✔ Health Cash Plan – Claim back physio, therapies & more.  ✔ Dental Insurance – Cover for routine & emergency care.  ✔ Affinity Groups – Join employee-led communities.  ✔ Bounty Bonus – Refer a friend & get rewarded.    At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.  We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.  If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.