Systems Administrator

We are an office-first business with an emphasis on collaboration, communication and knowledge sharing. In this role, you will be working for a UK-based IT professional services and product development company, developing and benchmarking your skills and progression using the SFIA+ framework. Our company provides professional services to customers to maintain, develop and, in some cases, manage existing national or enterprise systems on which citizens depend. This involves exposure to a wide range of technologies and methodologies. The key to our staff becoming professionals is our ability to provide extensive training! We rotate our developers between projects to gain a broad set of technical, management and leadership skills that provide a broad base for their future careers. We are looking to grow our systems administration team; ideally, you will be a new graduate or transferring into IT from another discipline to start your career in the system administration stream. Duties and responsibilities • Address service requests from staff members to ensure seamless operations. • Troubleshoot laptop and hardware issues. • Resolve network connectivity problems. • Manage service sign-ups and account provisioning. • Ensure systems remain compliant with relevant audit frameworks. • Identify and implement improvements across systems. • Enhance technology solutions for efficiency and reliability. • Identify potential system upgrades. • Present proposals for system improvements to the team. • Plan and execute implementation of system upgrades. • Administer our various IT solutions, including user onboarding, offboarding and access management. • Configure and troubleshoot systems across the company. Experience and qualifications • A passion for technology and the motivation to independently use research to solve problems. • Willing and able to undergo the required security vetting process. • An appetite to progressively take responsibility for specific items of work, for management initiatives or for training others as you have been trained. • Able to show your critical thinking ability when problem-solving or planning. • Ambition to broaden and deepen your capabilities across all disciplines. • A history of academic excellence. • Any experience in IT support or cybersecurity. • Good communication skills and the ambition to develop them. • Flexible, able to handle change and thrive in a fast-paced, supportive environment. Benefits Alongside your salary, we offer a benefits package designed to support your wellbeing, development and time away from work. Time Off • 25 days’ annual leave, plus UK bank holidays • Up to 10 days discretionary paid leave; to provide additional flexibility for occasions, such as medical appts, wellbeing and other circumstances Health & Wellbeing • Private Medical Insurance. • Critical Illness Cover. • Cycle to Work Scheme. Learning & Development • Access to training and development resources. • Support for relevant courses and professional development. Socials & Team Life • Company and team social activities throughout the year. **Please note we are unable to offer visa sponsorship for this role**