Complex Support Worker

Complex Support Worker (Days or Nights) Based in Scunthorpe 12 hour night shifts available on either day or night shift ( or ) Hourly Rate: From £13.71 per hour Care experience within Learning Disability, Mental Health, Autism would be highly advantageous. We specialise in providing exceptional homecare services to individuals in the community with complex health needs. We are looking for compassionate and dedicated Complex Support Worker to help us continue delivering high-quality, nurse-led care. Key Responsibilities: - Managing Complex Medical Needs: Providing specialised care for individuals with complex needs such as tracheostomies, ventilators, PEG Feeding, and other complex medical needs. - Providing Personal Care: Assisting with daily living activities such as bathing, dressing, grooming, and toileting, always maintaining dignity and respect. - Administering Medication: Safely and accurately administering medication, following prescribed protocols and maintaining detailed records. - Monitoring and Reporting: Observing and documenting changes in service users’ conditions and, communicating any concerns to the clinical team. - Emotional Support: Building strong relationships with service users and their families, providing emotional support. - Promoting Independence: Encouraging service users to participate in activities and decision-making. The ideal Complex Care Support Worker has proven care experience and is passionate about helping others and committed to delivering high-quality care and support. You’ll be a reliable and honest team player with strong communication skills, both verbal and written, to ensure accurate record-keeping. Most importantly, you’ll share our values: a commitment to positive change, trust, professional excellence, and delivering personalised care. To apply, you must have the right to work in the UK. Please note, we are currently unable to accept applications from individuals requiring a Tier 2 Certificate of Sponsorship. A full UK driving licence and access to your own vehicle is preferred but not essential. As a Complex Support Worker, we offer excellent perks and benefits including: - Enhanced bank holiday rates - Referral Bonuses up to £517 - Pension scheme and paid holidays - Free uniform and PPE - Early Pay access with Hastee - FREE Blue Light Card – exclusive discounts at over 15,000 retailers - Reward and recognition schemes: Hales Heroes Monthly Draw, Quarterly Awards and Hales Care Annual Awards - Cycle and car salary sacrifice schemes - External Well-being Programme including up to 10 therapy sessions with qualified counsellors, 24/7 telephone support from health and legal professionals, and access to our health and well-being app - Health and Financial Well-being Support Join us in making a real difference in the lives of those we care for. Your support can bring warmth and reassurance to someone's day. Apply today and become part of our team. About Us Since 1999, Hales Homecare has been committed to delivering technology-enabled, person-centred care to vulnerable people in the community. We value our staff and provide the tools and support needed for success. Please note: This role is subject to an enhanced DBS check and reference verification. To complete your application, you’ll be taken to the Hales Care Recruitment Page to complete a short registration. This step is essential to progress your application and is completely secure.